Seller Policy Pages

Seller Policy
Sashroye Bangladesh Seller Guidelines & Marketplace Standards

Effective Date: 12 May, 2026
Website: www.sashroye.com.bd

Welcome to Sashroye Seller Program. This Seller Policy outlines the responsibilities, requirements, operational standards, and compliance rules for all sellers, vendors, suppliers, and business partners using the Sashroye marketplace platform.

By registering as a seller on Sashroye, you agree to comply with the following policies.

1. Seller Eligibility

To become a seller on Sashroye, applicants must:

• Be legally authorized to sell products/services
• Provide valid business or personal identification
• Submit accurate registration details
• Maintain lawful operations under Bangladesh regulations
• Comply with platform quality and ethical standards

Sashroye reserves the right to approve, reject, or suspend seller applications at its discretion.

2. Product Listing Requirements

Sellers are responsible for ensuring:

• Accurate product titles
• Honest product descriptions
• Authentic product images
• Correct pricing
• Available inventory
• Legal product compliance

Prohibited Listings Include:

• Counterfeit goods
• Illegal products
• Fraudulent services
• Restricted or banned items
• Misleading or deceptive content

3. Pricing & Fees

• Sellers must maintain fair and transparent pricing
• Sashroye may charge platform commissions, service fees, or promotional fees
• Fees may vary depending on category, campaign, or service type
• Unauthorized price manipulation is prohibited

4. Order Fulfillment Responsibilities

Sellers must:

• Process orders promptly
• Maintain inventory accuracy
• Ensure quality packaging
• Meet shipping deadlines
• Coordinate with approved logistics systems
• Respond to customer concerns professionally

Failure to meet operational standards may affect seller visibility or account status.

5. Returns & Refunds

Sellers must comply with Sashroye’s official Return & Refund framework.

Responsibilities include:

• Accepting valid returns
• Addressing defective product issues
• Cooperating in refund investigations
• Maintaining fair customer service practices

6. Seller Performance Standards

Sellers are monitored based on:

• Customer satisfaction
• Product quality
• Delivery performance
• Return rates
• Complaint frequency
• Compliance history

Sashroye may impose penalties, temporary restrictions, or account termination for poor performance.

7. Intellectual Property

Sellers must:

• Own or have rights to listed content
• Avoid copyright infringement
• Refrain from unauthorized branding usage

By listing products, sellers grant Sashroye permission to display and market their content.

8. Ethical Business Conduct

Sellers are prohibited from:

• Fraudulent activity
• Fake reviews
• Manipulating orders
• Policy abuse
• Selling unauthorized products
• Misleading buyers

9. Payment Settlement

Seller earnings are processed according to:

• Successful delivery confirmation
• Platform fee deductions
• Refund adjustments
• Compliance verification

Payment schedules may vary based on operational terms.

10. Account Suspension or Termination

Sashroye may suspend or terminate seller accounts for:

• Policy violations
• Fraud
• Customer abuse
• Legal non-compliance
• Repeated poor performance

11. Policy Updates

Seller policies may be revised periodically.

Continued platform use signifies acceptance of updated terms.

12. Governing Law

This Seller Policy is governed by the laws of Bangladesh.

13. Support & Contact

For seller support or partnership inquiries:

Sashroye Seller Support Team
Website: www.sashroye.com.bd
Email: support@sashroye.com.bd
Phone: 09649-199009

Final Statement

Sashroye is committed to building a trusted, scalable, and opportunity-driven marketplace for responsible sellers across Bangladesh.

Sashroye — Empowering sellers, expanding possibilities.